Your technician came to my home and I just wanted to call and compliment him. He was prompt, extremely courteous and very informative. He also took the time to make sure that I really understood my furnace and the new Aprilaire system he had installed. No one has ever taken that kind of time with me before. It's a great credit to Anderson, that you have technicians like this on your team. Keep up the great work!
— Noah, Mentor (Jan, 2015)
I had no heat this past weekend, and was really impressed by your technician that showed up. Your technician did a fantastic job of troubleshooting my furnace, and explained what he was doing every step of the way for me. Most importantly, he got my furnace up and running quickly. Simply put, your technician is my HERO for today!
— Darla, Painesville (Jan, 2015)
I recently had a furnace installed by you guys and I just want to say I was really impressed by the quality of your installers. The were extremely courteous and very knowledgeable. It's nice to see contractors who are really personable and didn't mind when you ask them questions. They also were extremely quiet and neat, I never knew they were there. I also really liked that they took the time to explain the operation to me and my wife separately to make sure that we both knew how to use the furnace and our new thermostat. Great job guys!
— Tom, Eastlake (Jan, 2015)
The two Installation technicians that you sent to my home were just awesome. Very, knowledgeable, courteous and easy to talk to. What set you apart from others I looked at for my furnace was the knowledge and technical expertise of your sales person. Others I looked at lacked permits and everything your salesman said, checked out with the building department. Glad I went with Anderson, you guys are the best!
— Cecilia, Chardon (Jan, 2015)
The tune up you guys did for me today was terrific. Your technician was wonderful, clean and was even kind to my dog. He fixed my noise issue and really listened to my concerns. It's so great to have an HVAC company that has technicians that I can trust. I purchased your service contract and look forward to having you out again in the spring!
— Marla, Willoughby (Jan, 2015)
I just have to tell you that your technician was amazing. He was very thorough in his work, answered all of my questions, offered suggestions and even wore booties to keep our carpet clean! He was simply terrific!!
— Brad, Concord Township (March, 2015)
Your technicians are top notch! Did an after hours call and technician was out quick and did a really good job on repair. Very happy with quick response and the quality of service
— Paul, Wickliffe (April, 2015)
These folks are experts in Air Conditioning Installation and Maintenance in the Katy TX area.
You saved my holiday! Was so happy that you were able to come out and perform emergency service on my furnace. Your technician was terrific and very helpful.
— Alice, Mentor (April, 2015)
Your service technician did an excellent job in servicing our furnace and hot water tank. We appreciate the care you took in handling the equipment and in taking the time to answer our questions. We look forward to having you service our equipment next year.
-Bruce, Mentor (August, 2015)
Your technician did a wonderful job on my furnace tune-up! He was friendly, professional and answered all of my questions. You just don't find servicemen like that anymore. Would definitely recommend Anderson to anyone!
- Erna, Willowick (September, 2015)
I was very impressed by the professionalism and skill of your service technician. She really knew her stuff and was an absolute pleasure to talk to. Keep up the good work, you guys are the best!
- Rebecca, Wickliffe (October 2015)
Thank you for the great job your technician did in servicing our furnace and hot water tank. We really appreciate the care that was taken in handling our equipment and for taking the time to answer all our questions. The technician was professional, clean and efficient. We look forward to having you service our equipment next year.
- Bruce & Sandy, Mentor (October, 2015)
Anderson removed our old gas furnace and installed a new, high efficiency, Lennox gas furnace. Our previous air conditioner was re-installed since it was found to be in good working order. Anderson did an excellent job installing and programming our new furnace and thermostat. We've experienced a very cold winter with our new furnace and not only have we had no problems bit we've had a noticeable decrease in our natural gas usage. Thank you for recommending the perfect furnace for our needs and saving us money during the winter months. We would definitely recommend Anderson Heating & Cooling.
- Dallas, Painesville (October, 2015)
I recently had my furnace serviced by Anderson as it was not performing properly. They were able to send a technician out right away and my service was great. The technician was extremely knowledgeable and courteous. The problem was quickly diagnosed and the cost was more than fair. I will always call Anderson with my heating and cooling needs.
- Connie, Mentor (October, 2015)
My furnace was due for a tune-up and as usual Anderson did not disappoint! My technician was very professional and the quality of work was excellent. I appreciate the hard work, care and time I receive from the service professionals at Anderson.
- Rebecca, Wickliffe, (October, 2015)
My wife and I were very impressed with the technician and service that we received from Anderson. As part of our service agreement, we received our annual tune-up and were assured by the knowledgeable technician that everything was cleaned and performing as it should. It is a comfort working with Anderson Heating & Cooling.
- Harry & Claudia, Willoughby (November, 2015)
I really appreciate Anderson's commitment to the highest possible level of service. I have been with Anderson for many years and two homes. It is a great sense of security knowing that I can depend on the technician to always do the best job and make the best recommendations for my home. As a service club member my needs are met with the upmost professionalism, honesty and consideration. I just love Anderson!
- Phyllis, Chardon (November, 2015)
My service and technician were great! the technician was very helpful and nice. He took the time after changing my filter to explain my thermostat so that I better understood it. I will request him in the future and will always use and recommend Anderson.
- Rebecca, Willowick (November, 2015)
I give Anderson an A+! My technician did an exceptional job on my repair and tune-up for my boiler. He was very professional and friendly. As always, a job well done.
- Russell & Gabriella, Chardon (November, 2015)
The technicians are always honest, friendly, knowledgeable and professional. They keep my furnace and humidifier operating clean and efficiently. Anderson really is an outstanding company.
- William & Nita, Mentor (November, 2015)
I recently got my yearly tune-up and the technicians found that my circuit board was faulty. Luckily the repair was under warranty and the technician went above and beyond to make sure this went smoothly, replacing the part and doing the tune-up same day. I am very happy with my service; the technicians were polite and hard working.
- Jim, Perry (November, 2015)
I called Anderson after having a few issues with my furnace and received same day service. I am so pleased with the technicians and their thoroughness in explaining the issue and making sure all repairs was done correctly. These guys are very good at what they do!
- Louis, Mentor (November, 2015)
I love this company! I had to move my appointment around a few times due to a scheduling conflict and Anderson was very accommodating making sure to meet my needs. My furnace was not functioning properly and once the technician got there he had it figured out within minutes. The part was repaired and my furnace was cleaned. I really liked the technician and he made me feel very comfortable.
- Christina, Mentor (November, 2015)
My technician was super! She was very confident and efficient. It is exciting to see a female in this role.
- Regina, Concord (November, 2015)
I don't usually do reviews but after the service I received today I feel that the technician deserves some recognition. She is definitely an asset to the company and I was very, very pleased with our service and tune-up!
- David, Chardon (December, 2015)
I had no heat and Anderson sent a technician out right away. The issue was fixed in a timely and professional manner and my boiler is working great. I am so pleased with my service and the technicians knowledge, kindness and response time.
- Antonio, Willoughby (December, 2015)
We needed to change our appointment time for tune-up and Anderson was very accommodating. Our technician was great and its comforting to know that we can rely on their knowledge and great service to make sure our equipment is running smoothly. We will always be a comfort club service member.
- Neil & Linda, Mentor (December, 2015)
I recently received my annual service on my furnace and had a new digital thermostat put in. I am so pleased with the service that the technician provided. He was a very nice young man and was very knowledgeable. I can always count on the best service with Anderson.
- Ted, Concord (December, 2015)
I just wanted to pass along my satisfaction both with the service and the technician. She was very polite and professional. Great job!
- Denis, Painesville (December, 2015)
As a new member of the Comfort Club, I recently received a tune-up. There were no issues and the technician did a great job! I look forward to service from Anderson Heating & Cooling.
- Rod, Madison (December, 2015)
I am so thankful Anderson fit me in as soon as they did! I needed a tune-up and now my furnace is operating efficiently. I am very pleased with the technician and service.
- Mary, Willoughby (December, 2015)
I just wanted to call in to let you know how wonderful my service was. The technician was very professional and arrived right on time, was very cordial and answered all of my questions. My overall experience was a 10! I plan on doing all future business with Anderson.
- Thomas, Mentor (December, 2015)
I am calling in to let you know how much I appreciate your technician's expertise and professionalism. Also, as a Comfort Club member I was able to save money on my repair. Thank you as always, for a job well done!
- Janet, Mentor (December, 2015)
The price, quality, responsiveness, punctuality and professionalism get an A across the board. My service was great and the technician did an excellent job with my annual cleaning and inspection.
- Albert, Mentor (December, 2015)
As a new customer of Anderson's, I just wanted to call in and thank you for the great service. The technician was great and did a good job with the tune-up and repair of my boiler. I will definitely use Anderson again!
- Delmas, Madison Twp, (January, 2015)
We are very happy customers and are very satisfied with the service we received. Our technician was extremely professional, thorough and efficient. Everything is operating perfectly.
- Donald & Judy, Madison (January, 2015)
I had my furnace inspected and thermostat replaced. The technicians were honest and made sure everything was done right. I would definitely recommend Anderson and will use them in the future.
- Karen, Highland Heights (January, 2015)
I am just calling in to let you know how pleased I am with my service. The technician was very helpful in answering all of my questions and was also very professional. Everything went so smoothly with my furnace inspection.
- Marlene, Mentor (January, 2015)